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Shipping and Returns
We will always mail insured parcels from Germany, as a rule with our delivery service DHL.
We mail discreet, neutral parcels without printet advertising, indicating the sender as "Berliner Unfrei GmbH".
For deliveries within Germany, our standard rate is 5,00 Euro per order, for cash-on-delivery orders we charge an additional 7,00 Euro
For shipment to European foreign countries our standard rate is - as long as the country is part of our list - 12,50 Euro per order. The European countries we regularly ship to you can see in the list below.
To all other countries we only ship at request. We do not ship to USA or Canada.
Should you have any queries regarding shipping, please contact us
by phone +49 (0)30 48821644
or by Email to 
Please see the table below for exact delivery costs:
| Destination |
Delivery charges in Euro |
| Germany (Standard) |
5,00 ¤ |
| Germany (COD) |
12,00 ¤ |
the following European countries:
Austria, Belgium, Czech Republic, Danmark, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Schwitzerland, Slovakian Republic, Slovenia, Spain, |
12,50 ¤ |
| other European countries |
on request |
| International (all other countries) |
on request |
The delivery charges are inclusive of German VAT at currently 19%.
For deliveries within Germany we also send to parcel stations.
In this case please supply your ID number and the address of the parcel station as the delivery address.
If the delivery is obviously damaged or was delivered to you incompletely, we ask that the damage or the absence of part of the delivery is countersigned by the deliverer and to contact us without delay.
Should you have further questions regarding delivery, please send an email to
Banking details:
For bank transfers to Berliner Unfrei GmbH please use one of the following accounts
| Account name: |
Berliner Unfrei GmbH |
| Name of bank: |
Berliner Volksbank |
| Code: |
100 900 00 |
| Account number: |
2071 282 000 |
| IBAN: |
DE63100900002071282000 |
| BIC: |
BEVODE88 |
 
| Account name: |
Berliner Unfrei GmbH |
| Name of bank: |
Postbank |
| Code: |
100 100 10 |
| Account number: |
531 364 105 |
| IBAN: |
DE12100100100531364105 |
| BIC: |
PBNKDEFF |
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