Payment / Dispatch

A. Payment

For your orders, the following payment methods are available in our Online shop:

  • Prepayment (bank transfer)
  • Sofort-Ɯberweisung (Immediate bank transfer)
  • PayPal
  • Credit Card (Mastercard or VisaCard)
  • Ideal
  • DHL Payment on Delivery (only available within Germany, subject to surcharge)

For delivery to non-EU countries (I.e.Switzerland, Norway) the German value added tax (19%) is not charged.

B. Shipping

We generally ship our parcels with DHL from Germany.
We dispatch discrete, neutral parcels without logos or advertising, displaying the sender as:
'Berliner Unfrei GmbH'.

The shipping of products can only take place to countries listed in the table below. Should a shipment to a country, which is not listed be required, please get in contact with us. We will then have to consider the individual case, if shipment is possible to that country. Should this be the case, an offer with the respective shipment costs will be relayed to you.
Shipment to the USA or Canada is not possible in any case!

For delivery within Germany our delivery charge amounts to 5.00 Euros per order, for Payment on Delivery orders an additional 5,60 Euros are charged.

For shipment to European countries our delivery charge amounts -as long as the country is listed in our table- to 12.50 per order.

The delivery charge is inclusive of the German value added tax of 19% at this time.

Deliveries within Germany can also be sent to a 'Packstation'. Please note your DHL Identification Number and the address of the 'Packstation' as the delivery address.

Should a shipment be obviously damaged or incompletely delivered, we would like to ask to have the damage or the missing items confirmed by the distributor and to contact us. If you do not have this confirmed or/and if you don't contact us, it has no impact on your legal rights.

For questions about shipment please get in contact with us, per telephone on +49 (0)30 48821644 or per email to

C. Time of delivery

Please see the table below for delivery time and delivery costs:

Destination Delivery time Delivery charges
Germany (Standard) 3 - 5 days 5,00 EUR
Germany (COD) 3 - 5 days 10,60 EUR
the following European countries: Belgium, Denmark, Finland, France, Iceland, United Kingdom, Luxembourg, The Netherlands, Austria, Sweden, Switzerland 7 - 10 days 12,50 EUR
other European countries: Bulgaria, Czechia, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain 12 - 15 days 12,50 EUR

Information to calculate the delivery date:

The term for delivery starts the day after the payment order has been issued to the transferring credit institute in the case of a bank transfer. With other methods of payment it starts the day after the formation of contract and ends with the expiration of the last day of the term. If the last day falls on a Saturday, Sunday or a state holiday at the place of delivery, this day shall be replaced by the next working day.


Banking details:

For bank transfers to Berliner Unfrei GmbH please use one of the following accounts

Account name: Berliner Unfrei GmbH
Name of bank: Postbank
Bank Code: 10010010
Account number: 531364105
IBAN: DE12100100100531364105

Account name: Berliner Unfrei GmbH
Name of bank: Berliner Volksbank
Bank Code: 10090000
Account number: 2071282000
IBAN: DE63100900002071282000